Almost all Clients require process customisations (minor or major) of their ERP system. Customisation is important to cater for all the process requirements of every Business Process Flow. Though NetSuite uses internationally accepted Standard Business Processes, there are operational requirements that need to be added or included within different organizations process flows.
Beyond the standard NetSuite processes, there are specific processes that can help Users perform their tasks effectively and efficiently. The Newtec Project Team scopes out these requirements and designs a process that will meet the needs of the Users. Some NetSuite customizations that our team worked on are:
It is always a business struggle to collect debtor’s balances. And with this process, the users will be able to see reports at a glance on which debtors are overdue, and automatically generate dunning emails depending on the # of days overdue. There is also a dedicated dashboard to report the receivables turnover between periods and to help the Collections team to spot the balances they must focus on.
There are businesses with customers who have different sub-entities and partners. To better manage the Invoicing process, there may be a requirement to consolidate invoices to easily track per customer group.
From Purchase Orders to Invoices, NetSuite has a standard Approval Workflow in the Core System. However, the different business has varying requirements on how their Approval Process should work. From Approval Amount Limits to setting Approvers in different levels, to Email Automation on Approvals, the Newtec Project Team can scope out the requirements and implement an Approval Process that is specific to the business needs.
Businesses usually have existing systems for E-Commerce, Reports, and Bank Processing. To be able to also integrate these systems to NetSuite is a big relief for key users so the information will flow seamlessly to NetSuite’s Financial Data. Newtec’s Technical Team handles and works on these Integrations and ensures that data is accurately captured and mapped to NetSuite data. Some examples of Integration that Newtec team has worked on are:
- Power BI
- Bank Feeds SuiteApp
Any other integration is managed by the Newtec team by working on APIs that can connect systems, including mapping and testing to ensure the accuracy of data.