NetSuite CRM Software Provider
NetSuite Customer Relationship management (CRM) software is the only cloud solution that delivers a real-time 360 degree view of your customer. Newtec is a NetSuite CRM software provider that gives your sales team unparalleled visibility into every aspect of the customer relationship, including support cases, back-office information, contracts and inventory. Your sales team gain access to key customer data instantaneously and gives them the power to make better decisions.
What is NetSuite CRM?
A NetSuite CRM software provider givers a seamless flow of information across the entire customer life-cycle from lead through to opportunity, sales order, fulfillment, renewal, up-sell, cross-sell, and support. It also has additional features which include customer support and marketing automation. NetSuite CRM delivers quotes, order management, sales forecasting and integrated Ecommerce capabilities.
Key Benefits:
- Streamlines lead-to-cash processes
- Elevates productivity across the organisation with a 360 degree view of your customers
- Improves sales performance through forecasting, upsell and commission management
- Manage global sales and services organisations
NetSuite Salesforce Automation
NetSuite Salesforce Automation (SFA) software powers your sales organisation with integrated sales processes from opportunity, upsell and quote management to sales forecasting, order management, fulfillment and sales commission.
Unlike other solutions, NetSuite’s SFA software gives your sales team unparalleled visibility into every aspect of the customer relationship, including support cases and back-office information such as contracts and inventory. With NetSuite’s dashboards, sales reps and managers gain a better insight into what areas to sell, up-sell, drive renewals, and in doing so properly set customer expectations.
Key Benefits:
- Boost Sales Productivity by enabling effective collaboration and team selling to streamline the sales cycle.
- Gain Real-Time Visibility into pipeline and forecasts making sales more predictable.
- Improve Customer Relationships by having a true 360-degree view of the customer, including sales, support cases and financial transactions at your fingertips.
- Efficient Accounts Management by creating a holistic view of all accounts and their contacts with related activities in a single view.
Newtec's Netsuite Implementation Specialists Have You Covered:
- We know NetSuite - and we can customize the software to fit your needs
- We employ consistent processes to install and maintain the platform for your business
- We deliver locally and globally - and offer remote or in-house support
- We are responsive and reliable with the feedback to prove it
A Remote Helpdesk That Suits You
- Increase Customer Satisfaction as your support teams can access customer information anytime, anywhere to drive customer satisfaction and retention.
- Reduce Costs with Effective Self-Service and deliver a high-quality, high-touch experience for customers while reducing the cost of customer care with a robust knowledge base in a customer portal.
- Increase Efficiency and Productivity and Accelerate case resolution time by providing support reps with complete customer visibility with appropriate case assignments.
- Drive Incremental Revenue and Empower sales, service and support reps to upsell and cross-sell better with complete access to cross-functional customer data.
